— PRIVACY POLICY —

(Full Content)

1. Introduction

Suyog Krushi Seva respects your privacy and is committed to protecting personal data in compliance with Indian data protection laws, Meta policies, and RCS guidelines. This Privacy Policy explains how we collect, use, store, and protect your information.

2. Information We Collect

We may collect:

• Personal Data: Name, phone number, email, address
• Device Data: IP address, device type, OS
• Message Data: WhatsApp/RCS communication content, timestamps
• Cookies & Tracking Data: Website interaction data

3. Purpose of Data Collection

Data is collected to:

• Process orders and service requests
• Send transactional and service messages
• Provide customer support
• Improve services and communication quality

4. Consent for WhatsApp & RCS Data Processing

By opting in, you expressly consent to receiving messages via WhatsApp and RCS. Opt-out options are provided in every communication.

5. Legal Basis for Processing

Data processing is based on:

• User consent
• Contractual necessity
• Legal obligations under Indian law

6. How We Use Collected Data

Your data is used only for legitimate business operations, compliance, analytics, and service delivery.

7. Data Retention & Deletion

We retain data only as long as required for legal or operational purposes. Users may request deletion subject to regulatory obligations.

8. Data Sharing with Third Parties

We may share limited data with:

• Meta Platforms (WhatsApp)
• Google (analytics & hosting)
• Telecom operators & RCS partners
  All sharing follows strict confidentiality agreements.

9. Security Measures & Encryption

We use encryption, secure servers, access controls, and regular audits to protect data from unauthorized access.

10. Cookies & Tracking Technologies

Cookies help improve website performance. Users may disable cookies through browser settings.

11. Data Transfer & Storage (India-based)

Data is primarily stored within India or in compliant cloud infrastructures adhering to Indian regulations.

12. User Rights

Users have the right to:

• Access their data
• Request correction
• Request deletion
• Withdraw consent

13. Policy for Children

Our services are not intended for children under 18. We do not knowingly collect children’s data.

14. Updates to Privacy Policy

This policy may be updated periodically. Continued use implies acceptance of revised terms.

15. Governing Law (India)

This Privacy Policy is governed by Indian law. Courts in Nashik, Maharashtra shall have jurisdiction.

16. Contact Information

Suyog Krushi Seva
Address: GPH No.1629, Shop No.30, Kasbe Vani, Dindori, Nashik – 422215
Phone: 9922936384
Email: suyogkrushiseva@gmail.com