— TERMS & CONDITIONS —
(Full Content)
1. Introduction
Welcome to Suyog Krushi Seva, a business engaged in providing agriculture-related products, services, communications, and customer support through digital platforms including websites, WhatsApp Official Business API, and Rich Communication Services (RCS). These Terms & Conditions (“Terms”) govern your access to and use of our services, digital platforms, messaging communications, and any related offerings provided by Suyog Krushi Seva.
By accessing our website, registering with us, or communicating with us via WhatsApp, RCS, or any other electronic medium, you agree to be legally bound by these Terms under applicable Indian laws. If you do not agree, you must discontinue use of our services immediately.
2. Definitions
- “Company,” “We,” “Us,” “Our” refers to Suyog Krushi Seva.
- “User,” “You,” “Your” refers to any individual or entity using our services.
- “Services” means agricultural product sales, customer support, order updates, promotional communications, advisory messages, and related digital services.
- “Platform” refers to our website, WhatsApp Business API, RCS messaging systems, and associated tools.
- “Third Parties” include Meta Platforms Inc., telecom operators, hosting providers, and analytics partners.
3. Acceptance of Terms
By using our Services, you confirm that you have read, understood, and accepted these Terms. Acceptance may occur through website usage, submitting contact details, opting in for WhatsApp or RCS messages, or interacting with our communications.
4. Description of Services
Suyog Krushi Seva provides agricultural inputs, advisory communications, order confirmations, payment updates, service notifications, and promotional messages. Communication may be delivered via WhatsApp Official API, RCS, SMS fallback, email, or phone calls, strictly in compliance with Indian regulations and platform policies.
5. Eligibility
Users must be at least 18 years old and legally competent under the Indian Contract Act, 1872. By using our services, you represent that you meet these requirements.
6. Account Registration
Certain services may require you to provide accurate personal information such as name, phone number, address, and email. You are responsible for maintaining confidentiality of your account information and for all activities conducted under your account.
7. User Responsibilities
You agree to:
- Provide truthful and accurate information
- Use services only for lawful purposes
- Not misuse communication channels for spam, fraud, or harassment
- Comply with applicable agricultural, IT, and consumer protection laws
8. Payment & Billing Terms
Payments for products or services must be made through approved payment methods. Prices are subject to change without prior notice unless otherwise agreed. Any disputes must be raised within a reasonable time.
9. Subscription Renewal & Termination
Where applicable, subscription-based services may renew automatically unless cancelled. We reserve the right to suspend or terminate access for violation of these Terms or misuse of services.
10. Use of WhatsApp Official API & RCS
Suyog Krushi Seva uses Meta-approved WhatsApp Business API and RCS channels strictly for transactional, service, and consent-based promotional communication. Users must opt in explicitly to receive such messages.
11. Message Delivery & Compliance Policy
Message delivery is subject to telecom operator availability, user device compatibility, and third-party platform rules. We comply with:
- Meta Business Messaging Policies
- Indian IT Act, 2000
- TRAI regulations
12. Intellectual Property Rights
All content, logos, text, trademarks, and digital assets belong to Suyog Krushi Seva unless otherwise stated. Unauthorized use is prohibited.
13. Confidentiality
All user data and communications are treated as confidential, except where disclosure is required by law or regulatory authorities.
14. Disclaimer of Warranties
Services are provided on an “as-is” and “as-available” basis. We do not guarantee uninterrupted service, error-free communication, or specific outcomes from advisory content.
15. Limitation of Liability
To the maximum extent permitted under Indian law, Suyog Krushi Seva shall not be liable for indirect, incidental, or consequential damages arising from use of services or messaging delays.
16. Indemnification
You agree to indemnify and hold harmless Suyog Krushi Seva from claims, losses, or damages arising from your misuse of services or violation of these Terms.
17. Governing Law (India)
These Terms shall be governed by and interpreted under the laws of India. Courts in Nashik, Maharashtra shall have exclusive jurisdiction.
18. Changes to Terms
We may update these Terms periodically. Continued use after changes constitutes acceptance of revised Terms.
19. Contact Information
Suyog Krushi Seva
Address: GPH No.1629, Shop No.30, Kasbe Vani, Dindori, Nashik – 422215
Phone: 9922936384
Email: suyogkrushiseva@gmail.com
Our Services
Suyog Krushi Seva offers expert guidance and hands-on support for your farming needs.
